get in touch.

Email hello@phiof.digital and we'll get back to you — usually within one working day, often sooner.

Before you book

Check pricing and delivery & returns first — most questions are answered there. If you're unsure whether we can get a box to you in time, include your event date and delivery postcode in your email and we'll confirm before you pay.

Ready to go? You can book directly online — no need to wait for a reply if the dates work.

Already booked?

Log in to your account to see booking status, tracking, and footage downloads. That's the fastest way to check where things are.

For changes to your booking, damage, or late returns, email us with your name and booking reference so we can find you quickly.

Footage & technical issues

If your footage is missing, a download won't work, or something looks wrong with your clips, tell us what you expected vs what you got. We'll look into it and come back with a straight answer.

Common questions are covered on our FAQ page . Legal bits live on the terms page .